Seamless team collaboration

ICON Engineering has 3-4 people focused solely on GIS projects. Typically, the team works on all the projects together, integrating feedback as the project evolves. "Felt helps us keep each other updated on what we've done, what we've modeled, how things are progressing," says Josie. It also allows her to speed up approval process and get her manager's input without them looking into the HEC-RAS model—now they just share a link to a Felt map, which appears quickly and simultaneously  in their browsers.

Collecting critical client input earlier, and more often

Before Felt, Josie struggled to find the optimal way to present her work to clients. The only way for her to get feedback was to share a HEC-RAS project file with those who have the background knowledge to review its contents, but it didn't allow her to check in with other important stakeholders.

"I was looking for a user-friendly online product for the clients so that they can see what we've modeled and have everything at their fingertips," says Josie. This process has become particularly crucial as many of the clients are local government officials and do not have a GIS background or access to professional GIS tools.

Felt also provides a way for Josie to conduct frequent check-ins with clients to ensure that everything is up to their standards. "There wasn't a good way of providing anything to the client throughout the project; we only had a final deliverable. Felt allowed us to do more frequent check-ins with the client," adds Josie.

Recently, she has been working with clients in Brighton, Colorado, and building a hydraulic model of the entire basin for them. She regularly updated shapefiles in QGIS, then uploaded them to Felt, and then sent a link to the clients so they could make sure that the routing was up to their standards. "The prior process was just sending an email whenever we had questions or maybe a few meetings here and there, but with Felt, we're getting valuable feedback from the client every other week," says Josie.

More than a map: links, photos, and drone videos all in one place for the client

Currently, Josie mainly works on projects related to floodplain analysis and master planning, but the possibilities for maps are endless, particularly company-wide. She has been exploring the use of Felt to create more high-fidelity deliverables and building final story map.

She has found that by using Felt, she can build on top of exported QGIS layers and offer clients all the information they need, which may include relevant links, photos, and drone videos of construction sites over time. Felt provides great additional context so clients can see what's happening and understand why certain decisions have been made.

Overall, Felt has provided a new way for Josie and her team to communicate with clients, create more high-fidelity outcomes, and work more effectively as a team. The use of Felt has allowed for more collaboration, and the ease of use has allowed for clients to be more involved in the project and more confident in the outcome.